We all interpret symbols on a daily basis without even realizing it. Using these universal signs while building workflows and diagrams during workshops is an invaluable technique to have in your BA tool kit.This presentation aims to share some ideas about techniques for efficient white boarding. Documenting processes on the fly using this elicitation style allows stakeholders a chance to visualize their own processes and dependencies within. It also gives the BA a chance to confirm critical aspects of the business workflow, such as inputs/outputs, artifacts and interfaces between systems.

Rumen's professional experience include work in both small  and enterprise organizations, with executive experience overseas leading an IT firm. He worked at DELL for a decade in Oklahoma city in various technical SME roles for 10 years; has been heavily envolved with the training and development department as his firm belief is that knowledge and advanced skills make an organization more agile and capable to handle change and new challenges. Currently works at Paycom as an IT Business Analyst working on and leading IT projects. Rumen is an IIBA and PMI member currently serving the IIBA as a VP of Marketing and Communications for the Oklahoma city, OK chapter. In addition to various professional certifications (Professional Scrum Master I, Security+, etc.), he holds a masters degree in arts (Applied Linguistics) as well as an MBA from Price College of Business (The University of Oklahoma). He is involved with Cascade Estates HOA as an architectural committee member and enjoys the outdoors as an avid cyclist (road and cross country) and tennis but also loves the technical challenges associated with (german) car repair.