Synopsis: 
About 80% of the conflicts we have with others are caused by simply not listening. We listen for all the wrong reasons: to build a case, plan our rebuttal, or so we can know when to start talking. We rush through our listening and we wonder why our team is ineffective, why our work relationships are tense, and why we seem to have conflicts for no apparent reason. The focus of this session is to provide four simple and memorable actions that will improve your listening skills.

   
Objectives: 

 

Tim Hast provides organizational training, development, and coaching services in leadership, listening, communication, conflict management, mediation, and team building. His work is based on training and facilitating trust-based relationships. He is an authorized partner with Wiley and Sons for both, Everything DiSC personality assessments, and The Five Behaviors of a Cohesive Team.

 

Tim discovered from running his own business for many years that a manager can make or break an employee. Tim observed that as in most relationships, both personal and professional, relational problems are rooted in poor communication that often leads to conflict. And great listening is the key to correcting poor communication patterns. He now uses the skills he first learned as a business owner and counselor to coach and train people in the workplace.

 

Tim is the author of Powerful Listening. Powerful Influence. Work Better. Live Better. Love Better.

 

Tim lives in Edmond, Oklahoma with his wife, where they enjoy weekly conversations over the dinner table with their two sons and their wives, and their grandson.