Robotic Process Automation (RPA) is spearheading a new wave of automation technology that will have a dramatic effect on the workplace over the next 5-10 years.  This session will serve as an introduction to RPA - including what it is, where it can best be utilized, and how business analysis serves as a critical piece of the implementation.  To highlight this, we will also discuss best practices and lessons learned as recommended by Big 4 accounting firms, federal agencies, and Fortune 100 companies that have implemented major RPA programs.

Jake Lamb has been with Love’s Travel Stops and Country Stores for five years, where his most recent role has been to establish and manage the company’s RPA program as a Business Systems Lead.  His prior experience includes work as a Project Manager and Business Analyst on various major projects including SAP financial and supply chain implementations.  Jake previously served on the board of the IIBA OKC chapter from 2014-2016.  He has a B.S. in Business from Oklahoma City University and is currently pursuing an MBA from the University of Oklahoma.  Jake was a varsity rower in college and continues to volunteer and coach at the OKC Boathouse District in his free time.

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